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Work Order management software simplifies work order assignment and tracking in order to ease management of business tasks.
Sales Force Automation (SFA) software is a comprehensive sales and marketing approach to building long-term customer relationships and improving business performance. SFA includes a group of networked applications ranging from contact management to sophisticated sales process automation and tracking. SFA solutions make it easier to service clients quickly and completely.
A Project Management system is typically found in the construction industry. Project Management is often used to track the progress of and manage the resources (i.e. people, equipment, subcontractors, etc.) used in complex projects.
Job Cost applications help track revenue and expenses for individual jobs or projects and/or phases within a job. Jobs often also include budgeted revenue and expenses with reports detailing comparing budget to actual as well as the profitability of each job.
Multinational firms and those involved with Internet commerce may need a way to convert currency between two different countries. Foreign Currency conversion applications provide features such as: Up-to-date exchange rates per currency, currency symbols, thousand and decimal separators, negative value displays, etc. for each currency.
E-Commerce applications can cover a broad number of functions using the Internet as a platform. Some examples of E-Commerce include: Charge card processing over the internet, private business to business extranets, selling inventory stock over the internet, internet auction sales, etc.
CRM or Customer Relationship Management involves a single integrated application, that provides effective and consistent management of prospects and customers, regardless of where the interaction takes place. CRM systems typically include information acquired from sales, marketing, customer service, and support which is captured and stored in a central database and is often integrated with accounting and manufacturing systems.
An Inventory Control application tracks a businesses inventory of goods or products for sale or used in manufacturing of products for sale. Inventory control may include features such as: serial number tracking, sales and volume by product, product purchase history, cost and lead time, product description, product location, etc. Inventory Control applications often interact directly with the following application: Order Entry (invoice creation), Accounts Receivable (invoice tracking), Purchase Order (product purchases) and Accounts Payable (product receipts).
Business purchases of equipment, vehicles, buildings, etc. need special tracking. Depreciation calculation, tax treatment, and gains or losses on asset sales can be cumbersome for businesses with numerous business assets. A Fixed Asset application provides detailed tracking for each individual asset providing depreciation and gain / loss detail in order to properly account for each asset during ownership and at disposal. Generally a firm with a large number of assets use a Fixed Asset System.
Time & Billing applications are often used in a professional environment such as legal, engineering or accounting firm where detailed time and expenses are tracked and billed to specific customers. Generally a Time & Billing application is used when there is little or no product inventory sold to clients. When inventory is a significant factor, a Job Cost application may replace Time & Billing applications.
A Point-of-Sale (POS) system is typically used in a retail environment effectively replacing a cash register. A POS system provides much more information on sales than what\'s possible with cash registers. POS systems are typically linked to Inventory Control applications.
A Sales Order or Order Entry system creates invoices for products and/or services. Typically this type of application is used in inventory intensive businesses. An Order Entry application interacts directly with the Inventory Control and Accounts Receivable applications.
Sales Analysis provides sales related reporting and helps allow sales people and sales managers to accurately track sales opportunities and produce objective sales forecasts.
Report Writer applications provide the ability to create complex reports which are not always available with the standard application.
A Purchase Order system creates and tracks purchases placed with vendors. It will help when placing repetitive orders and keep costs under control for product and service purchases.
Payroll applications hold payroll information for each employee including: pay rate, vacation hours, tax and miscellaneous deductions, etc. Payroll applications process employee paychecks, periodic payroll tax reports, year end employee W-2\'s, etc.
A General Ledger application is the central point which accumulates the results of all other accounting operations. A GL application provides traditional financial statements such as an Income Statement and Balance Sheet plus others. Departmental or Cost Center reporting is also typically found in this application.
Cash Management helps with reconciliation of monthly bank statements, check and credit card transactions and assists in tracking bank account balances.
A Budgeting application helps an organization create, track and report on the financial (actual) progress of a business compared to expectations (budget). Some systems incorporate a budget application within another module. Also available are very feature rich budget and planning modules.
An Accounts Receivable application automates the tracking of outstanding customer or client invoices. An AR application typically includes various aging reports to aid in collecting unpaid invoices before they become too old. Some AR applications include an invoice creation function enabling creating of simple invoices typically for services. In many cases, the invoicing function is a separate application often found in an Order Entry application (inventory intensive firms) or Time & Billing application (professional service firms).
An Accounts Payable application automates the recording of invoices or bills received from vendors for purchases of products and services. An AP system helps a business schedule payments of those bills including issuing checks.

Types of Business Systems

One of the most important and challenging aspects of providing software solutions is properly identifying requirements. ICOM has compiled descriptions of the most common types of business systems to help you identify key areas of your business that can benefit from custom application design.

Accounts Payable
Accounts Receivable
Budgeting
Cash Management
General Ledger
Payroll
Purchase Order
Report Writer
Sales Analysis
Order Entry
POS
Time & Billing
Fixed Assets
Inventory Control
Customer Relationship Management
E-Commerce
Foreign Currency
Job Cost
Project Management
Sales Force Automation
Work Order Management
Tax Preparation
 

 

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